9/12/2023 0 Comments Minnesota dmv duplicate titleWhile that is about where it was before the new computer system, it’s not where it should be. Turnaround for new titles is currently 79 days. … Duplicate title requests for an existing title should arrive within 14 days. In the previous system that was 30 years old, it would be weeks before the official record was updated. In the new system, the title record is updated in real time at the deputy registrar’s counter. Mailed-in Registration Renewals, tabs should arrive within 21 days or less.” Online Registration Renewals, tabs should arrive within 14 days or less. Tabs: “At a deputy registrar office – customers walk out with tabs once they pay the fees and complete paperwork. DVS continues to work with deputy registrars, and (the state’s information technology office) is working to improve the system.”Īs to specifics, Gordon said the following, in part: In response to e-mailed Pioneer Press questions, Department of Public Safety spokesman Bruce Gordon said: “The system is working, but not perfectly. The Roseville License Center has set up “a ‘standby’ ticket process toward the end of each business day.” Bottom line: They can’t guarantee you’ll get served if you come at the end of the day. Statewide, about a third are owned by cities, a third by counties, and a third privately. Under the new system, what used to be a 5-minute transaction often takes 15 minutes or longer, said Troy Olsen a lobbyist for the Minnesota Association of County Officers, which include registrars who run licensing centers. They get a flat fee per transaction - no matter how long the transaction takes. “It feels like it’s going in the wrong direction this week,” she said. ![]() And that is still taking too long too often, said Amber Backhaus of the Minnesota Auto Dealers Association. They don’t get a title until MNLARS gives them one. ![]() They can’t sell a trade-in vehicle without a title, which has often been misplaced by the original owner, so they need a duplicate title. If a vehicle is being financed, lenders typically demand a title within 30 days. “It was getting slower, but in the last three days, we’ve gotten about 20 per day,” he said Thursday.Ĭar dealers and wholesalers. Dave Baker, a Willmar Republican who helped set up the form. Since the Minnesota Houses of Representatives launched a MNLARS web complaint form in August, 450 gripes have been logged, said Rep. The rollout caused long lines and frustrating results and led to a formal apology from commissioner of public safety, who oversees the state’s Department of Vehicle Services. ![]() On Thursday, the entire system went down statewide for several hours.ĭepending on whom you ask, the situation has gotten better or worse since a botched rollout of the new system - Minnesota Licensing and Registration System (MNLARS) - in July. It came amid a normal end-of-the-month crush of traffic, causing a fresh round of delays for people trying get titles for their vehicles or renew their license plates, according to interviews with people involved. The result: Drivers are driving with “expired” plates, and car dealers and license office workers are as frustrated as their customers.Īs the system churns through a backlog of delayed work since its July launch, a software upgrade within the past week fixed some problems but created new ones. Minnesota’s new computer system for vehicle titles and license plate tab renewals is still not running smoothly.
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